In order to deliver true value to our clients we:
- Do the right things and deliver on our commitments
- Work together to succeed
- Continuously strive to improve and maximise our capital and resources
- Embrace change in order to grow
In order to meet the day-to-day requirements of our business and deliver on our strategy, we have adopted a number of principles to help us achieve our goals:
- We strive for profitable growth striking a sound balance between risk appetite, capital management, and the quality of the business acquired.
- Our governance model ensures that all relevant control mechanisms are in place to steer and manage our organisation, our partners, and all related risks in a controlled and highly professional manner. By doing this we fulfil our regulatory requirements in the various legislations we are acting in.
- We adhere to regulatory requirements and policyholder protection in a way which ensures compliance without compromising profitability.
- We participate in initiatives by which regulatory practice is further enhanced for the benefit of a fair balance of interests.