Agency Business Model
Traditional insurance relationships usually involve too many links in the administration chain. This can result in unclear ownership and responsibility in key areas, poor control processes and difficulty of access to decision makers.
This in turn can lead to duplication of tasks. It can also mean a lack of in-depth knowledge at the insurers which can lead to inefficiency, delays or unauthorised changes.
And all of this can hit profitability and customer satisfaction levels. For example, if the distributor cannot influence the decision making and processing times for claims payment from an inefficient insurer then customers will be unhappy and so will the distributor.
Many insurers often end relationships with distributors at short notice leaving them without a carrier for their clients. At Inter Hannover, we commit to long term partnerships with our underwriting agents because we know that mutual trust and dependency with the right controls can lead to more rewarding and profitable relationships. With us, you don't get a packaged product but one tailor made to suit our mutual business goals.
The business model successfully combines the agents’ access to markets, client understanding, product innovation and nose for market niches with Inter Hannover’s history of agency management, long term partnership ethos, world wide expertise, quality capacity, capital and security.
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